How to Process a Return or Exchange:

    • All return or exchange requests must be emailed to within 14 days of order delivery.

    • Please include your Order Number, Item(s) Reason for Exchange, or Reason in your email.

    • Product must be in new condition with tags and packaging intact. The item(s) must be clean and free of dog hair and are subject to inspection.

    • After communicating with our customer service team, a return address and further instructions will be provided.

    • The customer is responsible for shipping the item(s) back to our warehouse (non-refundable).

    • Please allow our team 1-3 business days to inspect and process your return or exchange once it arrives our warehouse.

Sizing Issues:

Be sure to use the sizing chart on the product's page before purchasing or email us if you need help measuring your dog. -- Exchanges can be easily alleviated this way.